CASELM Offers A Wide Variety Of Phone Cases And Tech Accessories That Are Both Durable And Practical, While Also Allowing For Personalization. Please Note That Different Materials Offer Varying Levels Of Protection; Please Contact Customer Service For Details.

Protect Your Electronic Devices While Maintaining Their Aesthetic Appeal. New Material Technology Effectively Prevents Yellowing, Keeping Them Looking New For Longer; The Understated Protective Design Adds A Touch Of Style.

CASELM Phone Cases Vary In Price Depending On The Design. You Can Click On Your Favorite Design To View Details. Follow All CASELM Promotions To Get The Best Deals On Phone Cases And Tech Accessories.

CASELM Products Are All Custom-Made With Unique Designs! They Undergo Rigorous Manual Inspection To Ensure Superior Quality And Reliability. Choosing The Perfect Phone Case For Your Device Depends On Your Individual Needs. Stay Tuned For All CASELM Promotions To Get The Best Deals On Phone Cases And Tech Accessories.

Phone Cases Don't Necessarily Cause Overheating. While Phone Cases May Generate Heat, Avoiding Prolonged Exposure To Direct Sunlight And Keeping Your Device In The Shade Can Help Reduce The Risk Of Overheating.

When Installing Our Phone Case, Start From The Side With The Camera And Gently Press The Case. Most Phone Cases Are Made Of Flexible Material And Are Easy To Install.

The Easiest Way To Remove A Phone Case Is To First Lift The Corner Of The Phone Near The Camera, Then Gently Slide The Case Off From Either Side. For Safety, Always Remove The Case Over A Soft Surface.

Most CASELM Phone Cases Support Wireless Charging. Since The Thickness Of Each Case Varies, Please Contact Us For Accurate Information.

The Thickness Of The Phone Case Depends On The Type Of Phone Case You Choose.

Cleaning Method: Clean With Only Water And A Soft Cloth. Avoid Using Harsh Chemicals And Alcohol-Based Cleaners. When Cleaning The Anti-Slip And Plush Protective Covers, Gently Wipe With A Towel Or Damp Cloth. Do Not Rub Vigorously, Wash With Water, Or Use Alcohol, Disinfectants, Or Similar Chemicals.

We Accept Major Debit And Credit Cards (American Express (Usd), Mastercard, Apple Pay, And Paypal). Please Contact Our Customer Service Team For Details.

If You Encounter An Error Message, It May Be Due To The Following Reasons: • The Card Cannot Be Used For This Type Of Payment. • Your Bank Rejected The Transaction Due To Suspected Fraud. • The Card's International Transaction Function Is Not Activated. Please Try Resolving This Issue Using A Different Bank Card. If The Problem Persists, Please Contact Your Bank For Assistance.

Please Ensure All Information You Enter Is 100% Correct And Free Of Spelling Errors. Avoid Using Abbreviations For City Names And Do Not Include State/Province Information In The City Input Box. If You Are Unable To Make Payment Despite The Information Being Correct, Please Contact Our Customer Service Team.

No, We Do Not Collect Or Store Your Credit Card Information. All Payments Are Processed Securely Through Trusted Third-Party Service Providers Such As Paypal Or Your Card Issuer. At Checkout, You Will Be Redirected To Their Secure Platform To Complete The Payment, Ensuring That We Can Never Obtain Your Credit Card Information.

If You Wish To Cancel Your Order, All Valid Discount Codes Will Automatically Expire. Please Contact Our Customer Service Team For Assistance!

1. Check For Errors Please Ensure The Code Is Entered Correctly. Spelling Errors Or Extra Spaces May Prevent The Code From Running. 2. Expired Or Used Discount Codes Usually Have An Expiration Date Or A Limited Number Of Uses. If You Have Used The Discount Code Before, Or If The Discount Code Has Expired, It Cannot Be Used Again. For Example, A Discount Code That Is Only Valid For One Week May Not Be Valid After One Month. 3. This Code Is Not Applicable To Your Order Some Discount Codes Are Only Applicable To Specific Products, Categories, Or Order Amounts. If Your Order Does Not Meet The Conditions For Using The Discount Code, It Cannot Be Used.

After Placing Your Order, You Will Receive A Confirmation Email Containing Your Order Details And The Amount Charged. Please Note That Some Banks May Charge A Small Transaction Fee, Which CASELM Cannot Collect Or Refund. If You Discover Any Other Unusual Charges, Please Notify Us Immediately So We Can Investigate Further.

Standard Delivery Will Be Handled By The Postal Service In The Destination Country. For Areas Outside The United States, You May Need To Sign For The Package. Therefore, Please Be Sure To Fill In An Address Where Someone Can Sign For It During Business Hours. For Expedited Delivery, We Will Select A Different Delivery Service Provider Based On The Destination. Shipping Costs May Vary Depending On The Destination And Order Size. Shipping Costs And Delivery Service Information Will Be Displayed At Checkout.

We Strive To Ship Your Order From Our Warehouse Within 1-6 Business Days. However, Please Be Patient If We Need Additional Time To Check/Complete Your Order. Furthermore, Despite Our Best Efforts, There Is A Possibility That Some Items You Ordered May Be Out Of Stock. If This Happens, We Will Notify You As Soon As Possible. You May Occasionally Notice Unusually Long Estimated Delivery Times During Checkout. This May Be Due To Some Products Currently Being Out Of Stock And Undergoing Restocking. For Any Questions Regarding Shipping Times, Please Contact Our Customer Service Team.

Yes, We Offer Worldwide Shipping!

The Estimated Delivery Time Displayed On The Checkout Page Includes Preparation And Shipping Time. Delivery Times Vary By Country. In Short, Shipping Time Alone Can Take Approximately… • USA: 7-10 Business Days • Canada: 7-10 Business Days • Australia: 8-10 Business Days • UK: 6-10 Business Days Orders From Other Regions: 15-20 Business Days Standard Delivery Times Cannot Be Guaranteed As Their Speed Is Affected By A Variety Of Factors. If You Have Specific Delivery Date Requirements, We Recommend Choosing A Courier Service. The Times Listed Above Are Estimated Times Provided By Postal Services And Do Not Include Customs Processing Time In The Destination Country. This May Cause Further Delays.

For Most Countries, Courier Services Typically Deliver Packages Within 10 Business Days Of Shipment. However, Delivery Times May Sometimes Be Slightly Longer. Therefore, Please Contact Us With Any Questions!

Log In To Your Account (The One You Used To Place The Order) And Then Click "Track Order". In Some Cases, Carrier Tracking Information May Not Be Available For 2-4 Business Days After The Order Has Been Shipped.

Orders Using Standard Shipping Methods Will Be Processed Within 5 Business Days. Please Understand That Order Processing Times May Be Longer During Holidays And Peak Periods. Customs And Postal Services May Also Require Additional Processing/Delivery Time During Peak Seasons Or Before Major Holidays (Such As Valentine's Day). Please See Details Regarding Holidays In Your Destination Country. Also Note That Pending Payment Authorization May Cause Delays.

Normally, You Can Enjoy Free Standard Shipping If Your Total Order Amount (After Discount) Reaches A Certain Amount. Please Check The Store Announcement. If You Do Not Reach The Minimum Amount, You Will Need To Pay A Fixed Shipping Fee. Please Select Your Region On The Checkout Page.

Some Countries/Regions May Levy Import Duties, Tariffs, And Other Related Customs Fees On Imported Goods. If Such Fees Apply, They Will Be Determined And Collected By The Customs Authorities Of The Destination Country/Region. Please Contact Our Customer Service Team For More Information.

Of Course! We Are 100% Committed To Your Satisfaction. If You Wish To Return An Item, Please Contact Us Within 30 Days Of Receiving Your Order (Or The Delivery Date On The Tracking Number If Available) And Explain The Reason For The Return. Please Read Our Return Policy For Details! Returns Without Prior Communication Will Not Be Accepted. Refunds Will Be Processed Via Your Original Payment Method. If You Paid Using A Credit/Debit Card Or Bank Account, Paypal (Our Credit Card Payment Service Provider) May Need Some Time To Confirm The Refund With Your Bank.

To return an item, please email support@caselm.com. Include your order number, the name of the returned item, and the reason for return in your email. • Your order can be returned within 30 days of receipt. After 30 days, we regret that we will not be able to provide returns or refunds. • If you find it is our error, please take photos of the defective or incorrect item, attach a description, and send them to your email. • Returned items must be in brand new, unused condition, with original packaging and all gifts included. If the returned item does not match the description or is damaged, we will only provide a partial refund or no refund. Depending on the circumstances, we may donate, properly dispose of, or return the item to you, but you will be responsible for the return shipping costs. Please note that if the return is not due to CASELM's fault, all return shipping costs will be borne by the customer. We will refund the product cost upon receiving the returned item; the original shipping cost will not be refunded. However, if the return is due to a defective product or incorrect shipment, CASELM will cover the return shipping costs according to international shipping standards. All returned items must be sent to our designated official return address. Once your return request is approved, we will provide the necessary documentation. To complete the return process, please include your proof of purchase and contact information in the return package.

Of Course! Please Contact Us Within 30 Days Of Receiving Your Order (Or The Delivery Date On The Tracking Number If Available) And State The Reason For The Return. Please Contact Our Customer Service Team For Detailed Return Instructions Or To Read Our Return Policy.

Refund (If Eligible): Once We Receive And Inspect Your Return, We Will Send You An Email Confirming Receipt. We Will Then Process Your Refund, Which Will Be Credited To The Original Payment Method Used At The Time Of Purchase. This Process Typically Takes 1-3 Business Days. If There Are Any Delays Or Omissions In The Refund Process, Please Contact Us At Support@Caselm.Com.

CASELM Is A Fashion Accessories Brand Headquartered In Hong Kong. We Offer Worldwide Shipping.

Please Send Your Collaboration Proposal To support@caselm.Com, And Include Details Of Your Collaboration And Social Media Accounts In The Email.

For Information On Career Opportunities, Please Contact Us Via Email!

Please Check Out The CASELM Gift Card Section. Contact Our Customer Service Team.

The Gift Card Is Valid For Five Years From The Date Of Purchase.

Please Ensure That The Email Address You Entered Is Valid. Gift Card Emails May Be Mistakenly Identified As "Promotional/Spam/Advertising Emails". Please Check Or Empty Your Spam/Junk Mail Folder—If Your Inbox Is Full, You Will Not Receive New Emails, Including Gift Card Emails. If You Still Cannot Find The Email, Please Email Us And We Will Investigate Further.